Service Desk Agent in North Sydney

Service Desk Agent in North Sydney

North Sydney Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Be the go-to person for IT support, solving issues and helping clients thrive.
  • Company: Join Datacom, a leader in managed services with a focus on teamwork.
  • Benefits: Enjoy career growth, competitive pay, and a supportive work environment.
  • Other info: Dynamic team atmosphere with plenty of opportunities to learn and grow.
  • Why this job: Kickstart your IT career while making a real difference for clients.
  • Qualifications: Customer-focused attitude and a knack for problem-solving.

The predicted salary is between 49500 - 60500 $ per year.

Datacom is seeking a Service Desk Agent in Australia to be the first point of contact for our clients.

You will proactively solve issues that come your way and escalate them as needed.

Working in the Managed Services team, you will respond to telephone calls, emails and alert monitoring while identifying and resolving incidents and requests.

We value self-starters who can work well in a team, are customer-focused, and bring fresh ideas.

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Service Desk Agent in North Sydney employer: Datacom

At Datacom, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and innovation. As a Service Desk Agent in North Sydney, you'll enjoy industry-leading learning opportunities, comprehensive wellbeing support, and a collaborative environment where your contributions truly matter. Join us to kick-start your IT career while making a meaningful impact for our clients and communities.

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Contact Details:

Datacom Recruitment Team

We think you need these skills to ace Service Desk Agent in North Sydney

Customer Service Skills
Problem-Solving Skills
Communication Skills
Incident Management
Teamwork
Proactive Approach
Technical Support