Data Center Systems Technician
Sumner, WA
Day and Night Shift Available
This opportunity is working directly with a mission-critical data center colo provider. This firm provides data center solutions custom-fit to the requirements of their client's mission-critical operational facilities. They provide reliability of mission-critical facilities for many of the world's largest organizations facilities supporting Enterprise Clients. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.
Responsibilities:
- Apply knowledge on controls and buildingautomation systems platforms such as Electrical and Power Monitoring Systems (EPMS), BuildingAutomation Systems (BAS), or Building Monitor Systems (BMS) in a data center environment - testing andoperations
- Provide emergency support when needed on critical controls systems onsite
- Monitor, maintain, and act as incident first-response for liquid cooling cabinet system to ensure optimal thermal management
- Manage, run diagnostics, and troubleshoot infrastructure monitoring systems to maximize system uptime and visibility and ensure SLAs are maintained
- Perform Remote Hands / Smart Hands services for tenants using exceptional customer service skills, including racking, cabling, hardware diagnostics oncompute and network equipment
- Conduct routine facility rounds and respond to emergency infrastructure alerts during the night shift
- Provide support for the facility team during maintenance activities and incident response
- Operate software to allow for the site infrastructure equipment and systems to perform withouterror in obtain maximum up time
- Troubleshoot system errors and conflicts within the software and operating systems
- Adhere to and review existing facility operating procedures (MOPs, SOPs, EOPs) and participate in defining and refining new onesas it pertains to control processes
- Monitor contractors and vendors for procedural, safety, environmental, risk mitigation and \"stop work\" process compliance with established SOPs and Policies
- Communicate effectively and provide team with updates to mitigate risk, safe operations and shift coordination
- Uphold our high standards of excellence in facility operation and appearance as well as respectful interpersonal conduct with colleagues and customers alike
- Monitoringfire detection andsuppression systems, battery monitoring along local area network (LAN) mapping and records keeping
- Repair and Troubleshoot controls systems and hardware (relays, controllers, etc.)Possess working knowledge on data center unique access systems and CCTV systems
- Assist with the integration of a new computerized maintenance management tool (CMMS) for all software andhardware systems along with all datacenter infrastructure systems
- Oversee all change management and controls system upgrades while maintaining 100% uptime on allexisting equipment
- Direct and monitor subcontractors (onsite and offsite) including scheduling, resource management and coordination of design, construction and start-up services as needed. Construction trades generally include various electrical, mechanical and equipment suppliers
- Install, coordinate, and wire BMS / HVAC controllers and field devices including low voltage cable terminations
- Troubleshoot BAS systems including corrective actions and discuss with technical support problems related to maintenance or operation of equipment
- Collect data and performs datacenter rounds and system readings
- Develop process documentation and training materials
- Install and wire BAS controllers and field devices including low voltage cable terminations
- Execute troubleshooting of BAS systems including corrective actions
- Perform QA / QC of BAS and integrated systems using BAS software tools
Qualifications:
- Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience
- Critical Facilities / Data Centerinfrastructure operations and management software experience
- Working knowledge ofNetworking, routing and switching protocol, and networking equipment such as Cisco,Moxa, Ubiquity, etc/communication protocols such as Modbus, TCP/IP, and BACnetand the ability to resolve network and hardware problems in a timelymanner
- Ability to monitor network performance and proactively identify areas for improvement andoptimization
- Troubleshoot to resolve or identify an equipment malfunction or failure
- Certification or relevant experience in cybersecurity principles and best-practices
- Ability to implement, document, and maintain network hardware and network security
- Experience installing and troubleshooting low-voltage control system wiring
- Hands-on experience with one or more building automation / industrial control systems ( Honeywell, Alerton, Distech Controls, TridiumNiagara N4, Allen-Bradley, StruxWare etc)
- Preferably 2-5+ years experience with DCIM, Electrical and Power Monitoring Systems (EPMS), Building Automation Systems (BAS), or Building Monitor Systems (BMS)
- PLC / ALC Experience
- Experience and proficiency using a Computerized Maintenance Management System (CMMS)
- Process and procedure development experience (SOPs, MOPs, EOPs, etc)
- Ability to follow company and site safety requirements, comply with OSHA standards
- Analyze and prepare documents, reports and correspondence
- Candidate must be willing to cover nights & weekends when necessary (rotational shift work day shifts and night shifts)
- MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams)
- Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.)
- Requires excellent verbal, written communication skills & customer relation skills
- Ability to work independently and resourceful with good initiatives
- Ability to successfully work independently; Self Starter and should prioritize well
- Proactive, resourceful, delegator and a multitasker
- Exceptional organizational skills with an attention to detail
- Physical ability to lift 50 lbs if needed
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
