At a Glance
- Tasks: Lead complex SaaS transformation programmes for top-tier financial institutions.
- Company: Global SaaS provider known for innovation and collaboration.
- Benefits: Competitive salary, high visibility, and impactful leadership role.
- Other info: Opportunity to mentor teams and drive high-quality delivery.
- Why this job: Shape strategic outcomes in a rapidly growing fintech environment.
- Qualifications: 10+ years in project management with SaaS experience in financial services.
Our client is a global SaaS provider that partners with leading financial institutions to deliver complex, enterprise-grade technology solutions. Their platform enables banks and financial services firms to streamline client operations, strengthen compliance, and accelerate digital transformation across global markets. Backed by strong investment and continued international growth, they are recognised for delivering exceptional results through innovation, collaboration, and technical excellence.
This is a senior leadership opportunity to take ownership of a major SaaS transformation programme for a top-tier financial services client. You will lead end-to-end delivery across multiple workstreams and jurisdictions, collaborating with global stakeholders and senior executives. The role offers a high level of visibility, commercial impact, and the opportunity to shape strategic outcomes within one of the most ambitious fintech growth stories in the market.
We are seeking a delivery leader with extensive experience driving complex SaaS or digital transformation programmes within financial services. The ideal candidate combines consulting discipline, strong governance capability, and the ability to influence senior stakeholders across business and technology domains.
Key requirements include:
- 10+ years’ experience in project or programme management, with 5+ years leading large-scale SaaS or cloud implementations
- Background in financial services or fintech, ideally with exposure to KYC, AML, or client onboarding transformation
- Previous consulting experience with a Big 4 or Tier 1 advisory firm highly desirable
- Proven track record delivering enterprise-scale, multi-geography transformation initiatives with full budget and commercial accountability
- Deep understanding of Agile, SAFe, and Hybrid delivery frameworks with disciplined governance and reporting
- Exceptional stakeholder management and communication skills, including executive and C-suite engagement
- Commercially astute with strong contract, P&L, and change management experience
- Demonstrated success building and leading high-performing, cross-functional teams across global delivery environments
Role and Reporting Lines
Reporting to the Regional Head of Delivery, the Senior Programme Delivery Manager will:
- Lead end-to-end delivery of complex, multi-workstream SaaS transformation programmes for major financial institutions
- Act as senior delivery lead for executive stakeholders, aligning delivery with strategic business and compliance objectives
- Drive programme governance, risk management, and executive reporting to ensure predictable, high-quality outcomes
- Oversee commercial performance, resourcing, change control, and margin optimisation
- Collaborate closely with Product, Engineering, and Client Success teams to ensure integrated, value-driven delivery
- Translate client strategies into executable transformation plans and scalable delivery roadmaps
- Coach and mentor project managers, building capability, ownership, and delivery discipline across teams
Interested in this position? To apply, please submit your CV to Emma Murphy, who is managing this assignment, via the link below.
Senior Programme Delivery Manager in Toronto employer: Darwin Hawkins
As a leading global SaaS provider, our client offers an exceptional work environment that fosters innovation and collaboration. Employees benefit from competitive compensation, extensive growth opportunities, and the chance to lead transformative projects within the dynamic fintech sector. With a strong emphasis on professional development and a culture that values technical excellence, this role provides a unique opportunity to make a significant impact in the financial services industry.
