Use data analysis and problem-solving skills to strengthen customer supply chain performance at Danone Canada in a true hybrid work environment. Support service levels and business growth across key retail customers.
Reporting to the Customer Solutions Senior Manager, the Customer Solutions Analyst acts as an operational partner for retail customers. You will monitor supply chain indicators, build relationships across customer functions, and translate complex data into recommendations. The work supports customer satisfaction, operational excellence, and continuous improvement.
Key Responsibilities:
- Monitor product availability, service levels, inventory health, and forecast accuracy
- Develop actionable improvement plans for customer performance indicators
- Analyze dashboards and reporting tools to identify trends
- Investigate service challenges, inventory issues, and forecast variances
- Collaborate with Sales, Demand Planning, and Supply Chain teams
Requirements:
- Bachelor's degree in supply chain, logistics, business, or operations
- Minimum five years of relevant customer supply chain experience
- Experience using SAP in an Order-to-Cash environment
- Advanced Microsoft Excel, Power BI, and reporting tool proficiency
- Strong analytical, problem-solving, relationship-building, and collaboration skills
Bring supply chain analysis, customer partnership, and continuous improvement expertise to Danone Canada's retail operations.
Customer Supply Chain Analyst in Toronto employer: Danone
Danone est un employeur exceptionnel à Boucherville, offrant un environnement de travail dynamique où l'innovation et l'amélioration continue sont au cœur de nos opérations. Nous valorisons le développement des compétences de nos employés et offrons des opportunités de croissance professionnelle tout en favorisant une culture de collaboration et de sécurité. Rejoindre notre équipe, c'est participer à la transformation de l'industrie alimentaire tout en bénéficiant d'un cadre de travail stimulant et enrichissant.
