Elevate your career as a Bilingual Accounts Receivable Specialist with Daniels Health & Sharpsmart. This fully remote position allows you to leverage your bilingual skills to help drive effective payment solutions across Canada.
Daniels Health & Sharpsmart seeks a motivated bilingual individual for their Accounts Receivable team. This role will involve making outbound calls, resolving payment concerns, and documenting customer interactions effectively. Ideal candidates will thrive in a fast-paced, metrics-driven environment while providing exceptional customer service.
Key Responsibilities:
- Conduct high volume outbound calls for outstanding payments
- Negotiate payment arrangements within company guidelines
- Utilize problem-solving skills to understand customer issues
- Investigate account details using ERP and CRM systems
- Record customer interaction and payment commitments accurately
Requirements:
- French-English bilingualism, spoken and written
- Experience in collections or outbound calling roles
- Strong negotiation and problem-solving skills
- High energy and professionalism under pressure
- Ability to adapt to changing processes
Bring your bilingual expertise and customer-centric approach to make a difference at Daniels Health & Sharpsmart.
