Digital advertising client success specialists manage enterprise accounts using marketing platforms, analytics, and consultative relationship skills in a hybrid work model.
At Dandelion, empowered by Know Company, the Client Success Specialist supports enterprise clients, agencies, and internal teams. This position combines strategic thought, client management, platform expertise, and full-funnel recommendations. The specialist reports to the Client Success Team Supervisor while progressing clients along their marketing maturity path.
Key Responsibilities:
- Own existing and new relationships for key client accounts
- Analyze client needs and provide full-funnel recommendations
- Assess marketing maturity and provide growth-stage insights
- Lead regular client status meetings and document outcomes
- Liaise among vendors, agencies, clients, and internal resources
Requirements:
- Bachelor's degree in a related field
- Two or more years of digital account management experience
- Google Marketing Platform or cloud marketing experience
- Excellent interpersonal and communication skills
- Ability to work professionally with stakeholders at all levels
Apply digital account management, marketing platform knowledge, and client leadership to help Dandelion advance enterprise marketing maturity.
Digital Advertising Client Success Specialist in Toronto employer: Dandelion Inc.
Dandelion, empowered by Know Company, is an exceptional employer that fosters a collaborative and inclusive work culture, celebrating diversity and empowering employees to thrive in a hybrid work environment. With competitive compensation, unlimited vacation, and robust growth opportunities, Dandelion is committed to supporting its team members' professional development while providing the flexibility to work from anywhere. Join us in Toronto to be part of a dynamic team that values innovation and client success in the digital advertising landscape.
