Lead enterprise client success for digital advertising platforms with Dandelion, using strategic account management and marketing technology expertise in a hybrid model.
The Client Success Specialist manages high-touch relationships with enterprise clients, agencies, and internal resources. You will advise on industry trends, digital marketing maturity, and technology solutions. The position reports to the Client Success Team Supervisor and supports growth opportunities through consultative partnership.
Key Responsibilities:
- Own existing and new relationships for key client accounts
- Provide full-funnel recommendations and analyze client opportunities
- Assess marketing maturity and guide clients through growth stages
- Lead recurring client status meetings and document detailed updates
- Coordinate vendors, agencies, clients, and internal teams
Requirements:
- Bachelor's degree in a related field
- Two or more years of digital account management experience
- Google Marketing Platform or cloud-based marketing experience
- Excellent interpersonal and communication skills
- Professional collaboration with clients and partners at all management levels
Apply your client management, digital advertising, and platform knowledge to help enterprise accounts progress with Dandelion.
Digital Advertising Client Success Specialist in Ottawa employer: Dandelion Inc.
Dandelion, empowered by Know Company, is an exceptional employer that fosters a collaborative and inclusive work culture, celebrating diversity and empowering employees to thrive in a hybrid work environment. With competitive compensation, unlimited vacation, and robust growth opportunities, Dandelion is committed to supporting its team members' professional development while providing the flexibility to work from anywhere. Join us in Toronto to be part of a dynamic team that values innovation and client success in the digital advertising landscape.
