NEW: Opening December2026, Dakota Dunes Thermal Spa
Dakota Dunes Thermal Spa is a world-classdestination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERSSPA that features expansive thermal waters, spa rituals, day spa services, andinspired food & beverage offerings. Our mission is to create anunforgettable guest journey that nurtures wellbeing, connection, and renewal.
Position Overview
The Dakota Dunes Thermal Spa is seeking a Foodand Beverage Supervisor to join our opening team.
Reporting to the Food and Beverage Manager, the F&B Supervisorwill provide hands-on leadership during assigned shifts and support the smoothdaily operation of Prairie Rose Kitchen, bar service, Red Willow Café (Grab& Go), and mingle areas. This role is ideal for someone who enjoys beingpresent on the floor, supporting a team, connecting with guests, and helpingcreate a positive and welcoming service environment.
Key Responsibilities
- Provideday-to-day leadership and support to the F&B team.
- Assistwith coordinating servers, bartenders, bussers/food runners, and Grab & Goattendants.
- Support smoothservice flow, staff breaks, and daily shift organization.
- Ensureopening and closing duties are completed.
- Maintainhigh standards of guest service, cleanliness, and presentation.
- Workcollaboratively with the culinary team on timing, quality, shortages, andservice recovery.
- Assist staffwith guest concerns and service recovery when needed.
- Supportthe onboarding, training, and coaching of team members.
- Ensureestablished food safety, responsible alcohol service, and operating proceduresare followed.
- Supportaccurate POS use, discounts, voids, complimentary items, cash handling, tipprocedures, and end-of-shift reporting.
- Ensure establishedfood safety, sanitation cleanliness standards, responsible alcohol service, andoperating procedures are followed.
- Monitorservice supplies and inventory and communicate product or supply needs to theF&B Manager.
- Assistwith receiving and organizing deliveries as required.
- Communicateimportant guest, staffing, or operational updates to the F&B Manager in atimely manner.
- Provideshift-level leadership when the F&B Manage is not on the floor.
- Monitorservice pace, table status, guest satisfaction, and team performance throughoutthe shift.
- Reportaccidents, hazards, equipment concerns, and other safety issues promptly.
- Coachemployees in real time and provide practical support during peak periods.
- Completeshift handovers, closing checks, cash/POS requirements, and incidentdocumentation as assigned.
- Ensure servicefeels attentive and polished while respecting the relaxed pace and atmosphereof a thermal spa.
- Guideguests through menus and confidently explain ingredients, dietary options,beverages, and spa appropriate recommendations.
- Encouragethoughtful upgrades and additional purchases without creating pressured salesexperience.
- Recognizeguest cues and adapt service style to individual needs.
- Supporttraining documentation, performance feedback, and operational improvement.
- Assistwith server, host, busser, and food-runner training and mock services.
- Participatein menu tastings and product knowledge training.
Qualifications
- Minimum 3years' experience in food and beverage, restaurant, café, or hospitality operations.
- Previousleadership or supervisory experience is preferred.
- A genuinepassion for hospitality and creating positive guest experiences.
- Ability towork in a fast-paced environment and manage multiple priorities.
- Strong communication,organization, problem solving and teamwork skills.
- Familiaritywith POS systems and opening/closing procedures.
- Knowledgeof food safety and responsible alcohol service.
- Serve ItRight Saskatchewan (SIRS) certification.
- Safe FoodHandling Certification is an asset.
- WHMIScertification is preferred.
- First Aideand CPR certification is an asset.
- Minimum 19years of age.
- Ability towork flexible hours, including evenings, weekends, holidays, and on-call shiftsas required.
Compensation & Benefits
- Competitive salary commensurate with experience.
- Performance-based incentive program.
- Shuttle service is available from Saskatoon.
- Comprehensive health benefits and employee discounts.
- Professional development and advancement opportunities.
Join Our Team
Applicants must currently reside in theSaskatoon area; relocation may be considered from within Canada. If you are aninspiring leader ready to open and lead a premier destination spa experience,we invite you to apply online today.
Food & Beverage Supervisor - SPA in Saskatoon employer: Dakota Dunes Resort
At Dakota Dunes Thermal Spa, we pride ourselves on being an exceptional employer that values our team members' contributions and well-being. With a focus on professional development, competitive salaries, and comprehensive health benefits, we foster a supportive work culture that encourages growth and collaboration. Located in the beautiful Saskatoon area, our unique Indigenous-themed spa offers employees the chance to be part of a transformative guest experience while enjoying employee discounts and performance-based incentives.
