Enhance enterprise identity services as a Senior IT Support Analyst with Cyderes. Leverage your expertise in PingFederate to support Single Sign-On and identity federation capabilities.
In this three-month fixed term position, you will focus on the administration and troubleshooting of enterprise platforms. Your expertise in SAML 2.0, OAuth 2.0, and OpenID Connect will be crucial in resolving authentication issues. Collaboration with IAM, security, and infrastructure teams will help improve system performance and reliability.
Key Responsibilities:
- Administer and troubleshoot PingFederate in production environments
- Support SSO using SAML 2.0, OAuth 2.0, and OIDC
- Investigate authentication failures and token issues
- Provide Level 2/3 production support and incident management
- Collaborate with technical teams to enhance platform reliability
Requirements:
- 5–7+ years in IT application support or IAM
- Hands-on PingFederate administration experience
- Strong knowledge of SAML 2.0, OAuth 2.0, and OIDC
- Experience with Active Directory and LDAP
- Bachelor's degree or equivalent experience
Support enterprise identity management initiatives through effective production support and troubleshooting at Cyderes.
Senior IT Support Analyst at Cyderes in Montréal employer: Cyderes
At Cyderes, we pride ourselves on being a Great Place to Work® Certified™ employer, offering a supportive and dynamic work environment that empowers our employees to excel. With a strong focus on professional development, including reimbursement programs and access to thousands of courses through LinkedIn's L&D platform, we ensure our team members have the resources they need for growth. Located in a hybrid work model, our employees enjoy a balanced lifestyle with comprehensive benefits, including medical insurance, paid time off, and opportunities to give back to the community.
