Support productive workplaces with Cushman & Wakefield through employee service, space readiness, and polished communication across an onsite client account team.
The Workplace Experience Coordinator supports dedicated zones or buildings within the onsite account team. This role provides high touch assistance, welcomes employees and guests, and resolves workplace questions. It also maintains trusted relationships while helping employees and visitors understand equipment, processes, protocols, and space use.
Key Responsibilities:
- Provide tools, information, wayfinding, and support to employees
- Welcome employees and guests with a positive first impression
- Answer questions, troubleshoot issues, and complete required follow-up
- Assess workspaces, conference rooms, and offices for daily readiness
- Submit work orders for repairs, maintenance, and furniture issues
Requirements:
- Minimum two years of related work experience or college degree
- Experience in real estate services, hospitality, retail, or customer service
- Professional verbal and written communication with executive-level clients
- Exceptional organizational skills, emotional intelligence, and empathy
- Microsoft Suite proficiency and comfort learning proprietary technology tools
Bring proactive problem-solving, customer service, and workplace coordination skills to Cushman & Wakefield's employee experience team.
