Ctrl runs missions — every week, across provinces, in conditions that punish sloppy logistics. Operations is the machine that makes that repeatable.
As Director of Operations you'll own mission delivery end to end: crew scheduling, fleet readiness, safety compliance, client success, and the unit economics of every flight. You'll turn a high-performing field team into a scalable national operation.
What You'll Do
- Own mission delivery: scheduling, dispatch, logistics, and on-time data handoff.
- Build and manage the operator team — hiring, training, certification, and performance.
- Own the safety management system: SOPs, JSEAs, audits, and Transport Canada compliance.
- Drive fleet readiness — maintenance programs, spares, and AirBase node uptime.
- Manage operational P&L: mission costing, utilization, and margin per service line.
- Be the escalation point for clients when conditions, airspace, or timelines shift.
What You'll Bring
- 7+ years in operations leadership — aviation, drones, field services, or energy preferred.
- Experience scaling field teams and multi-site logistics.
- Working knowledge of Canadian RPAS regulations and industrial safety frameworks.
- Analytical operator: you run the business on numbers, not vibes.
- Calm under pressure and decisive with incomplete information.
- Willingness to travel to sites and deployments regularly.
Why Join Us
We keep the team small and the stakes high. At Ctrl, you'll:
- Work on systems that fly, drive, and dock in the real world — not demos. Our platforms run missions for energy, government, and security operators today.
- Own outcomes end to end. Small team, short chain of command, and direct access to the people making the calls.
- See your work in the field within weeks, not quarters. We build, deploy, and learn on real sites in real conditions.
- Grow with the deployed fleet — as the network of docks, sensors, and missions scales, so does your scope.
- Competitive salary with equity participation
- Health and dental coverage
- Field kit, certifications, and training on us
- Performance-based equity top-ups as the company grows
Director of Operations in Ottawa employer: CTRL
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