CTG Brands Inc. is seeking a Customer Service Representative to be the first point of contact for customers, handling inquiries, processing orders, resolving issues, and ensuring satisfaction throughout the order lifecycle.
You will work with Sales, Logistics, and Accounting to resolve issues, while maintaining accurate records and supporting seasonal surges. The ideal candidate has 2+ years in customer service, strong communication skills, and experience with ERP/CRM systems.
B2B Customer Experience Specialist β ERP Pro in Vaughan employer: CTG Brands Inc.
CTG Group is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the e-commerce landscape. With a focus on employee growth and development, we offer comprehensive training programs and opportunities for advancement, all while working in a collaborative environment that values creativity and strategic thinking. Located in a vibrant area, our team enjoys a supportive atmosphere that encourages work-life balance and celebrates achievements.