Deliver exceptional customer service at Crunch Fitness while supporting member engagement, sales leads, and a welcoming gym atmosphere. Bring passion for health and fitness.
As a Member Services Representative, you will manage member accounts, book Crunch One Kick Offs, and communicate club services. The position emphasizes referrals, territory outreach, telephone inquiries, and consistent sales-lead follow-up. You will help members and guests understand facilities, programs, schedules, and events while representing Crunch core values.
Key Responsibilities:
- Attract new business through referrals, outreach, and telephone inquiries
- Follow up consistently on sales leads and trial-pass calls
- Manage member accounts and book Crunch One Kick Offs
- Greet members and guests with enthusiasm and professionalism
- Communicate club services, programs, schedules, and special events
Requirements:
- Minimum one year of service-oriented experience
- Effective written and verbal communication skills
- Strong customer service orientation
- CPR/AED certification required within 30 days of hire
- Ability to lift up to 50 pounds and stand
Support Crunch Fitness members through customer service, sales follow-up, account management, and enthusiastic club engagement.
Crunch Fitness Member Services Representative in Hamilton employer: Crunch Fitness
Crunch Fitness is an exceptional employer that fosters a vibrant and supportive work culture, perfect for passionate fitness professionals looking to make a difference. With ample opportunities for career advancement, ongoing training, and a flexible schedule, you'll thrive in a dynamic environment while leading a diverse team across multiple locations in Mississauga. Join us to inspire others and grow within one of the most exciting fitness communities around!
