General Manager

Benefits

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Flexible schedule

We Offer

• Competitive Salary: Paid biweekly and based on experience and skillset
• Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)
• Comprehensive Work/Life Balance: Includes paid vacation, sick time, paid holidays, and personal days
• In-House Sales and Leadership Training: Paid training to enhance your skills
• Earn While You Learn: Paid training on Crunch Connected, our platform
• Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
• Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule
• Career Advancement: Direct path to franchise ownership
• Transparent Communication: Open-door policy with supportive management
• Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!

About Crunch Fitness

Be a part of the greatest growth story ever to be told in the fitness industry! The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry. With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost.

Our Core Values

• Communication is Key - Clarity and transparency with our processes and expectations
• Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
• All In, All The Time - We give 100% without hesitation
• Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
• Teamwork and Community - Our team plays a vital role in our success and are valuable contributors to the community

Your Schedule

Monday through Friday Flexible Scheduling

Position Overview

The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development.

Responsibilities

• Community Environment: Foster a welcoming, friendly, and warm environment for all members
• Team Building: Source, interview, and hire team members, establishing strong, cohesive teams
• Management Oversight: Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations
• Training Standards: Oversee and maintain training standards, coaching and developing team members to enhance sales performance
• Development and Coaching: Consistently develop and coach team members, providing training on employment policies and practices
• Staff Meetings and Goals: Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives
• Business Growth: Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives
• Member Retention: Ensure timely resolution of member concerns as retention is a key priority
• KPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded
• Facility Maintenance: Maintain a clean facility with equipment operating at optimal levels
• Payroll and Scheduling: Manage employee payroll and scheduling, ensuring adequate staffing levels at all times
• Product and Service Knowledge: Possess a comprehensive understanding of all offerings, amenities, and equipment utilization
• Compliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations
• Inventory Management: Monitor club inventory and ensure timely restocking

Who You Are

• Experience in a fitness environment
• Service-oriented management experience
• Ownership mentality
• Growth mindset

A basic criminal background check will be required to be completed prior to starting your employment with Crunch. This is to ensure a safe and secure environment for all employees and members.

AI Use in Recruitment

As part of our recruitment process, we may use artificial intelligence (AI) supported tools to assist with tasks such as resume screening, application organization, and candidate communications. These tools are used to support efficiency and consistency in the hiring process. All hiring decisions are reviewed and made by human decision-makers at Crunch. AI tools do not independently determine candidate selection or employment outcomes. We are committed to fair, transparent, and non-discriminatory hiring practices and regularly review our processes to ensure they align with legal and ethical standards.