Join our team as a Service Advisor where your multilingual skills will empower you to assist customers in Malaysia. Help create satisfying interactions in a fast-paced work environment.
Ideal candidates hold a Bachelor's degree and possess customer service experience. The role requires fluency in Mandarin, Cantonese, and English, alongside strong communication and problem-solving skills. You will coordinate with teams to ensure exceptional service to our diverse clientele.
Key Responsibilities:
- Handle customer inquiries through calls, emails, and in-person
- Communicate needs of Mandarin- and Cantonese-speaking customers
- Work with internal teams for accurate service delivery
- Manage appointments and keep service records
- Resolve customer issues to foster satisfaction
Requirements:
- Bachelor's degree required
- Fluent in Mandarin, Cantonese, and English (spoken and written)
- Experience in a customer service role
- Excellent organizational and communication skills
- Basic computer knowledge is necessary
Enhance customer service quality with your multilingual abilities in this vibrant and dynamic role.
Service Advisor with Multilingual Skills in Toronto employer: Cross Border Talents
At Portless, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the rapidly evolving field of AI-driven e-commerce logistics. Our fully remote work culture allows for flexibility and a healthy work-life balance, while our competitive salary range of $180,000 – $230,000 reflects our commitment to attracting top talent. We offer ample opportunities for professional growth and the chance to make a significant impact by shaping the future of AI in logistics.
