At a Glance
- Tasks: Welcome guests, manage reservations, and provide top-notch customer service.
- Company: Join a vibrant hotel team dedicated to guest satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a chance to meet diverse people.
- Why this job: Be the face of the hotel and create memorable experiences for guests.
- Qualifications: Must have a secondary school diploma and some customer service experience.
The predicted salary is between 18900 - 23100 $ per year.
Support hotel guests onsite as a Front Desk Agent handling reservations, arrivals, departures, and customer service. Use English daily at the physical location.
This Front Desk Agent position requires one to less than two years of experience.
You will register guests, assign rooms, process payments, and manage reservations.
The work also includes sharing hotel and local information, handling calls, and assisting guests with special needs.
The role requires secondary school graduation or equivalent experience.
Key Responsibilities
- Register arriving guests and assign rooms
- Process group arrivals, departures, charges, and payments
- Take, cancel, and change room reservations
- Maintain vacancy, reservation, and room assignment inventories
- Answer calls and provide guest information and service
Requirements
- English language ability
- Secondary school graduation certificate or equivalent experience
- One to less than two years of experience
- Availability for work at the physical location
- Ability to follow emergency and safety procedures
Bring front desk, reservation, payment, and guest service skills to this onsite hotel position.
Hotel Front Desk Receptionist employer: Crest Hotel
Crest Hotel offers a supportive work environment where employees can develop their skills in customer service and hospitality. The company values teamwork and provides opportunities for professional growth within the hotel industry. Employees benefit from financial agreements as per collective agreements, ensuring fair compensation.
