Lead London Market claims operations in a flexible hybrid role, combining technical claims expertise with people leadership in the Greater Toronto Area. We are seeking an experienced Claims Manager to lead a London Market third-party administrator claims team. You will provide technical oversight, develop team capability, and maintain client focus. The position supports consistent, efficient claims delivery for insurers, managing agents, brokers, and coverholders. Key Responsibilities:
Provide day-to-day leadership for the claims team Deliver technical oversight across claims handling Develop team members and strengthen client relationships Manage insurer, broker, and coverholder relationships Ensure claims follow instructions and delegated authority Requirements:
Experience as a Claims Manager Technical claims expertise Leadership skills supporting team development Client-focused approach to service delivery Experience with London Market stakeholders Apply technical claims expertise and leadership to deliver consistent outcomes for London Market clients and policyholders.
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London Market Claims Manager in Toronto employer: Crawford Group
Join Crawford as a Western Sales Executive and experience a supportive work culture that prioritizes employee well-being and professional growth. With competitive compensation, performance-based incentives, and flexible work arrangements, you will thrive in a dynamic environment that encourages continuous learning and community engagement. Our commitment to sustainability and volunteerism further enhances the rewarding experience of working with us in beautiful locations across Western Canada.
