At a Glance
- Tasks: Support production readiness and ensure smooth operational transitions for tech solutions.
- Company: Join the Bank of Canada, a leader in financial innovation.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Enjoy a dynamic work environment with a focus on collaboration and career advancement.
- Why this job: Make a real impact in the financial sector while collaborating with diverse teams.
- Qualifications: 5+ years in production readiness and testing cycles; strong communication skills required.
The predicted salary is between 82800 - 101200 $ per year.
Our client, the Bank of Canada has a 2 year renewable full-time contract opportunity. The position requires to be onsite one day per week and remote 4 days per week.
Mandatory Requirements
- A minimum of five (5) years of recent demonstrated experience supporting production readiness, go-live planning, and operational transition activities for technology solutions.
- A minimum of three (3) years of recent demonstrated experience supporting testing cycles, including integration testing, user acceptance testing (UAT), and end-to-end validation.
Support production readiness planning and execution activities to ensure the successful implementation and operational transition of the financial system.
Responsibilities
- Collaborate with business and QA stakeholders to define and validate business scenarios, operational workflows, and testing outcomes.
- Facilitate identification, tracking, and resolution of defects, operational gaps, and process issues throughout the testing and deployment phases.
- Develop, maintain, and govern operational documentation required to support production readiness and ongoing operations, including SOPs, runbooks, support procedures, process flows, and user guidance materials.
- Ensure operational and support documentation remains accurate, current, and aligned with evolving solution changes throughout the delivery lifecycle.
- Develop end-user training materials and support knowledge transfer activities for business and operational support teams.
- Facilitate operational readiness by ensuring support teams have a clear understanding of business processes, workflows, escalation procedures, and support expectations.
- Ensure training, operational procedures, and support materials are fully aligned with the final production solution and operational model.
- Act as a liaison between business and technical teams to support effective communication, operational readiness, issue resolution, and transition-to-support activities.
- Identify and assess operational impacts, process gaps, dependencies, and readiness risks prior to production deployment, and support mitigation planning.
- Coordinate readiness activities across business, operational, and project delivery stakeholders to ensure alignment and execution against implementation timelines.
- Support go-live planning, deployment activities, and early-life operational stabilization efforts.
- Support business validation activities across integration testing, user acceptance testing (UAT), and end-to-end testing cycles to ensure the solution meets business and operational requirements.
Required Qualifications & Skills
- University degree or college diploma in computer science or a related field.
- A minimum of five (5) years of recent demonstrated experience supporting production readiness, go-live planning, and operational transition activities for technology solutions.
- A minimum of three (3) years of recent demonstrated experience supporting testing cycles, including integration testing, user acceptance testing (UAT), and end-to-end validation.
- Demonstrated experience in developing user guides, process documentation and knowledge transfer materials.
- Strong communication and facilitation skills, with the ability to act as liaison between business and technical stakeholders.
- Proven ability to coordinate across multiple stakeholders, including business, QA, technical teams, and operational support groups.
Senior Business Analyst in Ottawa employer: CQ Search Group Ltd.
The Bank of Canada offers an exceptional work environment for a Senior Project Manager in Ottawa, combining a hybrid remote model with a commitment to professional growth and development. Employees benefit from a collaborative culture that values innovation and strategic thinking, while also enjoying the stability and prestige of working for a leading financial institution. With opportunities to engage in complex projects and contribute to significant technological advancements, this role promises a rewarding career path in a vibrant city.
