At a Glance
- Tasks: Lead the design and implementation of ServiceNow solutions for security and risk management.
- Company: Join a forward-thinking company focused on cybersecurity and risk compliance.
- Benefits: Competitive hourly rate, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact in cybersecurity while working with cutting-edge technology.
- Qualifications: 3+ years of experience with ServiceNow SIR, VR, and IRM modules.
The predicted salary is between 26 - 67 $ per hour.
We are currently requesting resumes for the following position: ServiceNow – Architect.
Resume Due Date: Thursday, June 18th, 2026 (5:00 PM EST)
Job ID: 26-067
Number of Vacancies: 2
Level: MP5
Duration: 18 Months
Hours of work: 35 hours per week
Location: 1908 Colonel Sam Drive Oshawa
Work Mode: Hybrid – 3 days remote
Hourly Range: $90 – $95
Job Overview: The ServiceNow Architect is responsible for the architecture, design, implementation, and continuous improvement of ServiceNow capabilities focused on Security Incident Response (SIR), Vulnerability Response (VR), and Integrated Risk Management (IRM). This role will provide technical and functional leadership to ensure scalable, secure, and sustainable solutions that align with enterprise governance, cybersecurity, risk, and compliance requirements.
The successful candidate will work closely with Cybersecurity, Risk, Compliance, IT Operations, and delivery teams to define target-state architecture, guide implementations, and drive platform best practices across the ServiceNow ecosystem.
- Lead the end-to-end architecture, solution design, and implementation of ServiceNow SIR, VR, and IRM modules.
- Define scalable and supportable architecture patterns, data models, workflows, integrations, and governance controls for security and risk use cases.
- Collaborate with business stakeholders, cybersecurity teams, risk teams, compliance teams, and technical teams to translate requirements into solution designs.
- Provide architectural guidance for incident response workflows, vulnerability lifecycle processes, risk management frameworks, issue remediation, exceptions management, and policy/compliance processes.
- Establish and maintain platform design standards, guardrails, and best practices to ensure consistency, performance, scalability, and maintainability.
- Design and oversee integrations between ServiceNow and upstream/downstream tools such as security tools, vulnerability scanners, SIEM/SOAR platforms, CMDB, asset systems, and enterprise applications.
- Support roadmap planning and recommend improvements to mature security and risk processes enabled through ServiceNow.
- Ensure solutions align with enterprise architecture, data governance, security, audit, and operational support requirements.
- Provide technical leadership during implementation projects, enhancements, upgrades, and operational sustainment activities.
- Review and approve detailed solution designs, technical configurations, integration patterns, and data flows delivered by developers or implementation partners.
- Support testing strategy, deployment planning, release governance, and transition to operations.
- Drive continuous improvement by identifying opportunities to improve automation, reporting, user experience, process efficiency, and control effectiveness.
Architecture & Solution Design:
- Develop target-state and transition-state architecture for ServiceNow SIR, VR, and IRM capabilities.
- Create solution designs for workflows, data models, forms, portals, dashboards, notifications, business rules, integrations, and role-based access.
- Define patterns for risk registers, issues, controls, policy exceptions, remediation tracking, and vulnerability response orchestration.
- Ensure appropriate use of CMDB, CI relationships, asset data, and service context to support security and risk use cases.
Process Design & Implementation:
- Design and optimize processes for:
- Security incident intake, triage, investigation, containment, and remediation.
- Vulnerability identification, prioritization, assignment, remediation, and exception management.
- Risk identification.
Qualifications:
- ServiceNow Platform & Architecture: Minimum of 3 years of hands-on experience with SIR/VR/IRM, guiding and reviewing vendor implementations.
- Strong understanding of ServiceNow platform architecture, data model, and application framework.
- Experience designing scalable solutions across SIR (Security Incident Response), VR (Vulnerability Response), and IRM.
- Ability to define end-to-end solution architecture (workflows, forms, integrations, reporting).
Security & Risk Domain Knowledge: Deep understanding of:
- Security incident lifecycle (triage → containment → resolution).
- Vulnerability management lifecycle (identify → prioritize → remediate → exception handling).
- Risk management concepts (risk register, controls, issues, policy/compliance).
- Familiarity with cybersecurity frameworks (e.g., NIST, ISO 27001) is a strong asset.
Process Design & Implementation: Experience designing and optimizing:
- Incident response workflows.
- Vulnerability remediation processes.
- Risk and compliance processes.
- Strong alignment to ITIL and risk governance best practices.
Integration & Data Management:
- REST APIs, web services, and integrations.
- Data ingestion, normalization, and reconciliation.
- Integrating with tools such as vulnerability scanners, SIEM/SOAR, CMDB, and asset systems.
ServiceNow – Architect in Oshawa employer: Cpus Engineering Staffing Solutions Inc.
Join a dynamic and innovative company that prioritizes employee growth and collaboration in a supportive hybrid work environment. As a Senior Manager in Engineering, you will not only lead a skilled team but also have access to ongoing professional development opportunities and a culture that values open communication and teamwork. Located in Ontario, this role offers the chance to make a meaningful impact on powerline safety initiatives while working alongside dedicated professionals committed to excellence in the electrical engineering field.
Contact Details:
Cpus Engineering Staffing Solutions Inc. Recruitment Team
