At a Glance
- Tasks: Manage confidential disability claims with compassion and professionalism.
- Company: Join Cowan Insurance Group, a leader in disability support.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Dynamic work environment with a focus on wellness and support.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Fluent in English and French, with knowledge of claim management.
The predicted salary is between 41850 - 51150 $ per year.
French-English Disability Claims Specialists manage confidential disability claims and leave files with compassion, professionalism, integrity, and precise documentation.
Telephone and email service are central.
At Cowan Insurance Group, this specialist supports plan members, clients, and internal departments regarding disability and leave products.
Responsibilities include applying Employment Standards Act requirements, assessing eligibility, maintaining records, and communicating decisions.
The position reports to the Supervisor, Absence and Administrative Support, Wellness & Disability.
Key Responsibilities
- Manage sensitive disability claims and leave files
- Assess requests against applicable ESA eligibility requirements
- Identify missing documentation, clarification, or escalation needs
- Document communications, decisions, and file actions
- Transmit decisions and communications to clients and payroll
Requirements
- English and French fluency in speaking and writing
- Knowledge of claim management and record retention
- Understanding of benefit administration relationships
- Ability to manage competing priorities under pressure
- Sensitive, tactful, and professional communication skills
Bring bilingual claims support, legislative judgment, and confidential file management to Cowan Insurance Group's leave services.
French English Disability Claims Specialist in Brantford employer: Cowan Insurance Group
Join a leading Canadian insurance firm in Cambridge, Ontario, where we prioritise employee well-being and professional growth. Our hybrid work model allows for flexibility, while our comprehensive benefits plan ensures you are supported both personally and professionally. With a strong focus on client satisfaction and team collaboration, we foster a dynamic work culture that encourages innovation and career advancement.
