Registered Nurse – System Navigator in Banff

The System Navigator plays a key role in supporting safe, timely and coordinated transitions from hospital to home and community-based care. Working collaboratively across acute care, primary care, community agencies, social services, continuing care, and other health care providers, the Systems Navigator identifies barriers to care transitions, facilitates access to resources, and promotes integrated, patient-centered care. This position is responsible for improving patient outcomes by enhancing coordination across the healthcare continuum, reducing avoidable hospital stays and readmissions, and ensuring patients receive the right care, in the right place, at the right time. The Systems Navigator serves as a bridge between healthcare providers, patients, families, and community partners to support sustainable care plans and strengthen system capacity.

The Registered Nurse (RN) participates in nursing assessments and interventions, care planning, implementing prescribed treatments, administering medications, evaluating treatments, and monitoring/documenting treatment progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the multidisciplinary team. The RN facilitates patient/resident and family education and discharge planning, and may be required to act in a charge nurse capacity. The RN is responsible for the provision of care in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health.

Required Qualifications:

• Graduate of a Registered Nurse program or recognized equivalent required.
• Active registration with the College of Registered Nurses of Alberta (CRNA) required.
• Basic Life Support Healthcare Provider (Level C) required.
• If you have not practiced as a Registered Nurse within the last five (5) years, completion of the following free courses are also required:
• CRNA Medication Administration Certificate
• NextGenU Health Assessment Resources Certification

Additional Required Qualifications:

• Minimum 5 years of healthcare experience in acute care, community care, continuing care, or care coordination.
• Comprehensive understanding of Alberta's healthcare system and community support services.
• Strong knowledge of discharge planning and transition-of-care processes.
• Exceptional relationship-building and collaboration skills.
• Advanced communication, facilitation, and conflict-resolution abilities.
• Ability to assess complex situations and develop creative, practical solutions.
• Excellent organizational and project management skills.
• Strong analytical and problem-solving capabilities.
• Ability to influence and lead without direct authority.
• Proficiency in Microsoft Office applications and healthcare information systems.
• Commitment to Covenant Health's Mission, Vision, Values, and Person-Centred Care philosophy.

Preferred Qualifications:

• Relevant graduate-level education in healthcare leadership, health administration, or community development is considered an asset.
• Experience in discharge planning, case management, system navigation, or community development preferred.
• Demonstrated experience working with interdisciplinary teams and external community partners.

Hiring Requirements:

• Security Screening: As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.

Covenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.