At a Glance
- Tasks: Assist with patient registration, clerical tasks, and health information management.
- Company: Join Covenant Health, a compassionate healthcare provider dedicated to making a difference.
- Benefits: Competitive pay, flexible shifts, and opportunities for mentorship and growth.
- Other info: Casual/relief position with varied shifts and a supportive team environment.
- Why this job: Make a real impact in healthcare while gaining valuable experience.
- Qualifications: High school diploma, typing skills, and medical terminology certification required.
The predicted salary is between 25 - 31 $ per hour.
Under the supervision of the Rural Supervisor of Health Information Management, the Program Assistant III role includes
Patient
Registration: Use of healthcare information systems.
Collecting/verifying demographic and insurance info.
Applying ID wristbands.
Creating lifetime identifiers for non-Alberta residents.
Supporting clerical registration tasks.
Reception & Switchboard
Duties: Operating switchboard, directing calls, taking messages.
Opening/closing the office.
Greeting clients and families.
Wayfinding assistance.
Managing code phones/alerts.
Health Information Management (HIM)
Duties: Prepping and scanning charts.
Managing work queues.
Release of Information.
Professional
Expectations: Maintain a positive public image.
Ensure confidentiality per organizational and legislative guidelines.
Exercise good judgment, initiative, and independence.
Support scheduled downtimes.
Perform other related duties as assigned.
Description
The Program Assistant III provides a wide range of clerical support, with varying duties depending on the specified program/department.
The Program Assistant III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health.
This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement.
- Union: COV AUPE GSS
- Unit and Program: BH HIM Registration
- Primary Location: Banff Mineral Springs Hospital
- Multi-Site: Not Applicable
- Posting End Date: 04-NOV-2026
- Employee Class: Casual/Relief
- Date Available: 16-NOV-2026
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Days Off: Other
- Minimum Salary: $25.72
- Maximum Salary: $31.25
- Vehicle Requirement: Not Applicable
- Classification: Program Assistant III
- Union: COV AUPE GSS
- Unit and Program: BH HIM Registration
- Primary Location: Banff Mineral Springs Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- Posting End Date: 04-NOV-2026
- Employee Class: Casual/Relief
- Date Available: 16-NOV-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days, Evenings, Nights, Weekends
- Days Off: Other
- Minimum Salary: $25.72
- Maximum Salary: $31.25
- Vehicle Requirement: Not Applicable
Required Qualifications
High School diploma or recognized equivalent required.
Additional Required Qualifications
One-year related post-secondary certificate. Typing speed: 40–45 WPM. Medical Terminology Certification.
Preferred Qualifications
Health Care Administration education preferred.
Hiring Requirements
The following must be provided prior to your first day of work
Security
Screening: As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose of previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.
Be the Difference
Covenant Health invites you to be the difference in people's lives, your career, and your community.
Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose.
Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging.
Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.
Create and manage profiles for future opportunities.
Program Assistant III in Banff employer: Covenant Health Canada
Covenant Health is an exceptional employer that prioritizes the well-being of its team members and the communities they serve. Located in the vibrant Mill Woods neighbourhood of southeast Edmonton, our Grey Nuns Community Hospital offers a supportive work culture where Registered Nurses can thrive through mentorship and professional development opportunities. With a commitment to compassionate care and a focus on collaboration, you will find purpose in your role while contributing to a healthier Alberta.
