Are you a friendly, organized, detail-oriented person who loves to have fun at work and is great with people AND numbers?
At Shuswap Orthodontics, we pride ourselves on being a local, small-town business where patient-doctor relationships are our #1 priority.
We are looking for an engaging and detail-oriented Financial/Scheduling Coordinator to join our team in beautiful Salmon Arm, BC.
Wage: $21.00 - $27.00 per hour (commensurate with experience)
What Sets Us Apart
- A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
- Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including annual continuing education.
- Compensation & Perks That Count: Access a competitive total rewards package, including extended health coverage, a yearly health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family, a uniform allowance, and free parking.
- Work Life Balance: Enjoy Full-time, 40 hours per week, Monday-Thursday and 1⁄2 day Friday.
Role & Responsibilities:
- Manage patient scheduling, appointment bookings, and daily office calendar flow.
- Handle financial coordination, including payment processing, patient billing, and insurance claims.
- Organize and update paperwork and administrative requirements to collect payments.
- Build strong relationships with patients to ensure trust and loyalty.
- Enter and update financial contracts into the software system.
- Resolve financial discrepancies and financial concerns.
- Update financial information in the practice management software.
- Maintain and balance daily finances.
- Processing insurance claims, direct billing, and reconciling insurance cheques.
- Arrange payment agreements with new patients.
- Follow up on outstanding accounts.
- Prompt and professional communication to patient enquiries.
- Maintain daily, weekly, and monthly monitoring systems and reports.
- Managing and resolving patient concerns/issues.
- Other administrative duties as needed.
About You
- Previous experience as a Financial Coordinator would be an asset.
- Ability to be respectful of others and act with discretion at all times
- Ability to work independently and in a team environment
- Proficiency in Microsoft Word and familiarity with office management software for scheduling and billing
- Proficiency in typing and keyboarding skills
- Excellent organizational and time management skills
- Excellent verbal and written communication skills
- Excellent social and interpersonal skills
- Ability to prioritize tasks
- Self-motivated and reliable
- Above all a positive, friendly, and outgoing personality that enjoys engaging with patients, team members, and doctors is a must
Financial/Scheduling Coordinator - Shuswap Orthodontics in Salmon Arm employer: Corus Orthodontists
London Braces is an exceptional employer that offers a unique partnership opportunity for Associate Orthodontists in the vibrant city of London, Ontario. With a strong focus on mentorship, professional growth, and a supportive work culture, employees benefit from a competitive compensation package and a clear path to ownership. The practice's commitment to patient care, combined with the charm of the surrounding communities, makes it an ideal place for orthodontists looking to thrive both professionally and personally.
