Enhance customer satisfaction as a Field Service Specialist with Copeland, focusing on HVACR technologies. This remote role involves up to 70% travel across Canada to support service and installations.
Copeland is seeking a Field Service Specialist dedicated to our Retail Solutions. This role requires a blend of technical expertise, interpersonal skills, and a proactive approach to resolving HVAC mechanical, electrical, and control issues. Success in this role hinges on establishing rapport with customers and ensuring seamless service delivery across various sites.
Key Responsibilities:
- Troubleshoot HVAC mechanical and electrical problems
- Ensure high customer satisfaction and effective communication
- Conduct regular meetings with clients to assess needs
- Promote sale of additional work and recommendations
- Assist in system loading and commissioning processes
Requirements:
- Associate's degree or equivalent experience
- Minimum 2 years with HVAC controls or building automation
- Strong interpersonal and communication skills
- Capacity to explain complex information to varied audiences
- Ability to travel within Canada and the U.S.
Leverage your HVAC expertise and customer service skills as a pivotal part of Copeland's mission in climate technology.
Remote Field Service Specialist at Copeland in Ottawa employer: Copeland Canada Inc.
At Copeland, we are committed to fostering a dynamic and inclusive work environment where innovation thrives. As an Account Executive, you will have the opportunity to build your own pipeline and drive impactful sales in the U.S. market, supported by comprehensive training programs and flexible benefits that cater to your individual needs. Join us in our mission for sustainability and enjoy a workplace that values your growth and contributions.
