Schedule equipment maintenance and dispatch technicians with Cooper Equipment Rentals in Sudbury, Ontario. Apply organization and service coordination skills daily.
This Equipment Service Coordinator position connects customers, technicians, branches, and internal teams throughout repair and maintenance activities. You will balance technician availability with customer and fleet needs, monitor service timelines, and track equipment status. The position also includes preparing estimates, updating documentation, and supporting warranty processes.
Key Responsibilities:
- Balance technician availability with customer and fleet needs
- Dispatch technicians and communicate service timelines
- Open, update, and close accurate work orders
- Process returns, exchanges, and warranty claims
- Prioritize work orders with Service and Shop teams
Requirements:
- Minimum three years relevant customer service or industry experience
- Knowledge of equipment service procedures is an asset
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and deadlines
- Flexibility for urgent service needs and shifting priorities
Support equipment uptime through technician dispatch, maintenance scheduling, documentation, and professional communication with Cooper teams.
Equipment Service Coordinator Sudbury in Alton employer: Cooper Equipment Rentals Limited
At Cooper Equipment Rentals, we pride ourselves on being an exceptional employer, offering a competitive salary, company vehicle, and an excellent benefits package that includes premiums paid by the company. Our fun-loving work environment fosters continuous training and development opportunities, ensuring that our employees grow alongside the company while championing a strong safety culture and social responsibility in the vibrant city of Edmonton.
Contact Details:
Cooper Equipment Rentals Limited Recruitment Team
