Support construction customers with product knowledge and order coordination as a Customer Service Specialist at Convoy in Acheson, Alberta. Your communication skills keep transactions accurate and deliveries moving.
Convoy seeks a self-sufficient, motivated Customer Service Specialist for its Edmonton location at 9675 266 Street, Acheson. The role serves construction-material customers through orders, quotes, returns, product education, supplier purchasing, payments, and inventory participation. Experience with building supplies or construction is preferred.
Key Responsibilities:
- Process customer orders, quotes, and returns
- Coordinate customer deliveries and pickups with operations
- Explain products and applications to customers
- Generate, place, and confirm supplier purchase orders
- Receive payments, log sales, and follow procedures
Requirements:
- Customer product procurement experience, preferably construction-related
- Strong written and oral communication skills
- Quick, accurate problem-solving ability
- Excellent decision-making and initiative
- Organization, attention to detail, and respectful teamwork
Use construction product knowledge, customer communication, and careful order administration to support Convoy customers from Acheson.
Construction Materials Customer Service Specialist in Edmonton employer: Convoy Supply Ltd
At Convoy, we pride ourselves on being more than just a workplace; we are a community that fosters growth and collaboration. As a Regional Dispatch Manager, you will thrive in a dynamic environment that prioritizes safety, teamwork, and employee development, all while enjoying a comprehensive benefits package designed to support your well-being. Join us in shaping the future of construction with a company that values your contributions and offers meaningful career-building opportunities.
