Information Governance Manager in Vancouver

This is an opportunity to build the information governance function for Legal & Corporate at CC&L Financial Group. The Information Governance Manager – Legal & Corporate is a new role, reporting to the General Counsel. You will have the mandate to design how legal and corporate information is structured, governed, retained and made accessible across the organization. You will lead major initiatives spanning information architecture, document and records management, knowledge management, and AI readiness, working closely with Legal, Information Systems, AI Enablement, HR and Accounting. Starting with Legal & Corporate, you will create a practical governance model with the potential to scale across CC&LFG and its affiliates.

What You Will Do:

• Build the information governance framework. Design and implement the taxonomy, metadata, information architecture, naming conventions and retention framework for legal and corporate information, including retention schedules, defensible disposition and legal hold procedures.
• Reshape Legal's document environment. Lead the re-implementation of the legal document management system, with support from the broader team as appropriate, including architecture, document organization, post-implementation processes, and the integration approach between NetDocuments and SharePoint, including migration and system-of-record decisions.
• Create a trusted information foundation. Establish practical information management standards and identify and remediate duplicate, outdated, ownerless or superseded content across legal and corporate repositories, improving searchability, accessibility and the quality of information available to users and technology.
• Reinforce Legal's knowledge management capability. Lead the creation of a structured library of precedents, templates, playbooks and other reference materials, and develop practical processes for maintaining and using Legal's institutional knowledge.
• Enable AI and emerging technology. Partner closely with the AI Enablement and Information Systems teams to establish the trusted information foundation required for AI agents, copilots and other emerging technologies.
• Scale the model. Extend the information governance framework to shared legal files and, over time, HR and Accounting records, supporting potential rollout across CC&LFG and its affiliates and providing guidance and standards to data librarian roles.
• Drive adoption and continuous improvement. Act as a subject matter expert, build credibility with stakeholders across Legal, HR, Accounting, Information Systems, AI Enablement and the broader organization, and lead projects from planning through implementation, communication, adoption and ongoing improvement.

What You Bring:

• 7+ years of experience in information governance, records management, knowledge management, information architecture, enterprise content management, legal operations/technology, or a related discipline, ideally within a legal, financial services, professional services or other complex regulated environment.
• Experience designing and implementing taxonomies, metadata schemas, information architectures, document management structures or related governance frameworks.
• Strong understanding of information retention, privacy, data protection, and information security principles.
• Strong project management skills, with the ability to design and implement governance frameworks across multiple teams and entities and drive adoption.
• Excellent stakeholder management and communication skills, with the ability to build credibility, influence decisions and provide practical advice to a broad range of internal teams.
• A proactive and solutions-oriented approach, with the ability to take ownership of a newly established function and develop practical processes from the ground up.
• A university degree or equivalent experience in information management, library and information science, business, technology, data, knowledge management, or a related field.

It would be an asset if you also have:

• Experience with document management and collaboration platforms such as NetDocuments and SharePoint.
• Experience managing corporate records, such as corporate governance filings, shareholder transactions, board minutes, incorporation documents, and other legal and corporate documentation.
• Education or experience in law, legal information management, legal operations, legal technology, or knowledge management.
• Experience supporting knowledge-management, AI readiness, or emerging technology initiatives; certification such as CRM (Certified Records Manager) or IGP (Information Governance Professional).

Our offices currently operate on a hybrid model with a combination of in office and remote working days throughout the week – this role requires 3 days/week working in our Vancouver office.

The expected base salary range for this position is $115,000 - $160,000. The midpoint represents our general market target for a fully qualified and experienced individual performing the role. Actual starting salary may fall below or above the midpoint depending on the candidate's relevant experience, skills and qualifications, as well as internal equity considerations. Further questions may be directed to the HR team during the interview process.