At a Glance
- Tasks: Lead IT service delivery and drive operational improvements in a dynamic financial environment.
- Company: Join Connor, Clark & Lunn Financial Group, a leader in financial services.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Be part of a high-performing team focused on continuous improvement.
- Why this job: Make a real impact by enhancing IT service quality and organizational effectiveness.
- Qualifications: Bachelor’s degree, 10+ years in IT service management, and strong leadership skills.
The predicted salary is between 108000 - 132000 $ per year.
Drive IT service delivery and operational improvements at Connor, Clark & Lunn Financial Group in Toronto.
This senior-level role demands robust communication skills and technical leadership.
As the Senior Service Delivery Executive, you will lead the development of a high-performing service team while ensuring alignment between IT services and business needs.
Enhance service management practices and deliver continuous improvements based on stakeholder feedback and operational insights.
Key
Responsibilities
- Implement best practices in service delivery
- Manage major incident resolution and communication
- Collaborate with IT and business stakeholders
- Oversee vendor contracts and performance metrics
- Analyze operational data for process improvements
Requirements
- Bachelor’s degree in a relevant field
- 10+ years in IT service management
- At least 5 years of leadership experience
- Strong knowledge of ITIL processes
- Excellent communication and leadership skills
Be at the forefront of enhancing IT service quality and organizational effectiveness as a Senior IT Service Delivery Executive at Connor, Clark & Lunn Financial Group. #J-18808-Ljbffr
Senior IT Service Delivery Executive in Toronto employer: Connor, Clark & Lunn Financial Group (CC&L)
At CC&L Financial Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As the Head of Tax, you will not only lead impactful tax strategies but also benefit from our commitment to employee growth through continuous learning opportunities and mentorship. Located in a vibrant city, our hybrid work model ensures a healthy work-life balance while engaging with a team of dedicated professionals who are passionate about driving success together.
Contact Details:
Connor, Clark & Lunn Financial Group (CC&L) Recruitment Team
