Use English and French billing skills in Toronto while managing collections, account updates, and customer service in a hybrid position.
As a Bilingual English/French Billing Coordinator, you will support Lifeline Canada's accounts receivable activities. You will interact with customers, sales and service representatives, internal clients, and third parties. The work includes invoice follow-up, billing updates, payment processing, and discrepancy resolution.
Key Responsibilities:
- Enter service agreements and update subscriber billing accounts
- Make collection calls on outstanding and denied payments
- Post cheques, prepare receipts, deposits, and returned-mail follow-up
- Answer accounting inquiries, CareMaster queues, and voicemails
- Run pre-billing reports and verify revenue recognition
Requirements:
- Finance or accounting university or college diploma
- Bilingual English and French communication skills
- Working MS Office and intermediate Excel knowledge preferred
- Ability to prioritize under deadlines and pressure
- Accuracy processing high-volume data independently and collaboratively
Bring bilingual communication, billing accuracy, collection skills, and customer service expertise to Lifeline Canada's Toronto office.
