Support Conexus members in Lloydminster through phone-based financial service, online banking troubleshooting, and personalized conversations that uncover their needs.
As a temporary Member Contact Centre Representative 1 through August 2027, you will serve as a first point of contact. The role involves handling financial inquiries, supporting everyday account activities, and providing advice about relevant products and services. You will also build knowledge, manage member conversations, and contribute to personalized experiences.
Key Responsibilities:
- Handle incoming calls and build trusted member relationships
- Provide online banking support and troubleshoot technologies
- Assist with everyday account activities and financial solutions
- Explain relevant products, services, and financial information
- Reach out proactively through outbound member calling
Requirements:
- Two years of fast-paced customer service experience
- Strong technical aptitude and critical thinking skills
- Excellent communication and interpersonal skills
- Financial industry experience considered an asset
- Call centre experience considered an asset
Bring technical aptitude, financial product knowledge, and empathetic communication to Conexus member service in Lloydminster.
Member Contact Centre Representative Lloydminster employer: Conexus Credit Union
Conexus Credit Union is an exceptional employer that prioritizes employee growth and community engagement in the vibrant city of Saskatoon. With a strong focus on delivering world-class member experiences, we foster a collaborative work culture that encourages innovation and personal development. Our commitment to supporting our team members with comprehensive training and advancement opportunities makes us a rewarding place to build a meaningful career.
