Front Office Leader: Guest Experience & Operations

Front Office Leader: Guest Experience & Operations

Full-Time On-site
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Concord Hospitality Enterprises Co. is seeking a proactive Front Office Manager to lead the front desk team and ensure outstanding guest experiences in a fast-paced hotel environment in Ottawa.

You will drive revenue, maintain brand compliance with Hilton standards, and collaborate with sales and management to optimize occupancy and guest satisfaction. The role emphasizes hands-on leadership, staff development, and operational excellence across front desk operations, billing, and guest services,

Front Office Leader: Guest Experience & Operations employer: Concord Hospitality Enterprises Co.

Concord Hospitality is an exceptional employer that prioritizes the growth and well-being of its associates, offering a supportive and inclusive work environment in the heart of Calgary. With a strong commitment to professional development, competitive benefits, and a culture that values integrity and community, employees are empowered to thrive both personally and professionally. Join us at Concord, where we celebrate diversity and foster a workplace that truly embodies our motto: 'We Are Concord!'

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Contact Details:

Concord Hospitality Enterprises Co. Recruitment Team