Elevate customer satisfaction with Conair Consumer Products ULC as a Bilingual Customer Service Representative in Montreal. Utilize your communication skills to process orders and resolve customer inquiries seamlessly.
This mid-senior level role is crucial for ensuring a smooth sales order process from entry to delivery. You will handle customer inquiries, maintain relationships, and utilize the SAP system for efficiency. Strong attention to detail and effective communication in both English and French are essential to thrive in this dynamic environment.
Key Responsibilities:
- Process new customer sales orders in SAP system
- Ensure delivery timelines are met by coordinating with departments
- Communicate order status to customers proactively
- Assist Account Managers with order inquiries
- Document customer interactions in the CRM system
Requirements:
- 3-5 years of customer service/order entry experience
- Fluency in English and French, both verbal and written
- Strong interpersonal and communication skills
- Proficient in MS Office applications
- Excellent problem-solving abilities
Become part of the Conair team, using your bilingual skills to drive exceptional customer service in Montreal.
Contact Details:
Conair Consumer Products ULC Recruitment Team
