Comtech Telecommunications in Gatineau, QC seeks a Senior Implementation and Support Specialist to provide expert technical services for the Guardian system. Engage in both remote and on-site support to enhance customer satisfaction.
This role, reporting to the Senior Program Manager, involves comprehensive responsibilities including system installation, configuration, and training. The position calls for a seasoned professional who can deliver high-quality customer support while managing complex technical challenges effectively.
Key Responsibilities:
- Conduct thorough site evaluations before installations
- Support cut-over activities and system upgrades
- Collaborate with various technical teams for effective resolutions
- Provide post-installation documentation and training
- Deliver outstanding customer service during implementation phases
Requirements:
- At least 5 years of hands-on technical experience
- Proven expertise in telecommunications and network administration
- Knowledge of cybersecurity and secure communication protocols
- Exceptional documentation and troubleshooting skills
- Valid driver's license and travel readiness for Canada
Bring your experience and skills to Comtech, ensuring the success of projects in a vital role.
Comtech Senior Technical Support Role employer: Comtech Telecommunications Corp.
Comtech Telecommunications Corp. is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in embedded systems design. Located in Canada, employees benefit from a supportive environment that encourages continuous learning and growth, along with competitive compensation and comprehensive benefits. Join us to be part of a team that values your expertise and offers unique opportunities to contribute to cutting-edge technology in the telecommunications sector.
Contact Details:
Comtech Telecommunications Corp. Recruitment Team
