Project:
This role supports a major digital transformation initiative called
Digital Storefront , migrating all AEM on-prem websites to
Adobe Experience Manager (AEM) Cloud . This is
not a lift-and-shift —the platform is being redesigned and rebuilt with a new operating model. Role Focus:
A senior Business Analyst / Business Systems Analyst profile with a
70% business / 30% technical
mix. The person will lead requirements, stakeholder engagement, and change management while partnering with technical teams for implementation. Immediate team:
Head, AVP, Manager, Product Manager, BA Broader team:
25–30 people Culture:
Fast-paced (“high octane”), proactive, self-driven—no micromanagement Performance:
Measured via regular check-ins, quality of requirements gathering, and progress delivery The team is focused on
rebuilding in a new way
and guiding multiple business segments through transformation and adoption. Must-Have Skills
Senior BA / BSA Experience (10+ years)
Strong in requirements documentation (epics, features, user stories) Proven experience in
large digital transformation initiatives Comfortable handling ambiguous, multi-stakeholder requirements – should be able to give examples of gathering and structuring requirements that were all over the place, collaborating with multiple stakeholders (not an order taker but acting as an advisory to them and share their POV as well)
Stakeholder Management
Able to understand business use cases and translate them into technical requirements Confident leading discussions and driving alignment across regions and functions
Agile Delivery
Experience working in Agile environments Strong with
JIRA and Confluence Familiar with
Scrum/Kanban
Digital & Cloud Transformation Experience
Hands-on involvement in digital initiatives Understanding of
cloud migration challenges and technical dependencies
CMS & Integration Knowledge
Experience with
AEM Cloud or similar CMS platforms Ability to map processes, define user journeys, and document system integrations Working understanding of
APIs
and how multiple systems integrate into AEM
Nice-to-Have Skills
Direct experience with
AEM Cloud
or
AEM CMS
(hands-on configuration not required, but strong conceptual knowledge preferred) Postman
for API validation Miro / Lucidchart
for process mapping and journey design Understanding of
metadata and content architecture Financial services or other
regulated industry
experience (e.g., healthcare) AEM or MarTech certifications Change Management & Strategy Expectations
Candidate must have a clear
point of view on how AEM Cloud should be used
in an enterprise environment Role is expected to
lead transformation , not just document requirements Shortlisting:
January 20 Interview
HM Review:
By January 30 Rounds:
Initial interview with HM (30 mins) Panel interview with 2–3 colleagues (30–45 mins)
Format:
All virtual Additional Notes
The ideal candidate is proactive, fast-moving, and comfortable operating in complex, global environments. They should bring both
strategic thinking and practical delivery —able to define the future state while managing real implementation challenges. This role suits someone who thrives in transformation work and enjoys influencing both business and tech teams
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Business Systems Analyst in Toronto employer: Compunnel Inc.
Join a forward-thinking company in Toronto that prioritizes innovation and employee development. As a Digital Banking Engineering Manager, you'll thrive in a collaborative work culture that values continuous improvement and offers ample opportunities for professional growth. With a focus on modern banking solutions, this role not only allows you to lead a talented team but also empowers you to make a meaningful impact in the digital banking landscape.
