At a Glance
- Tasks: Ensure reliable systems through automation, incident response, and problem-solving.
- Company: Join a global team focused on operational excellence and innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Fast-paced environment with global collaboration and on-call responsibilities.
- Why this job: Make a real impact by enhancing system reliability and collaborating with a diverse team.
- Qualifications: 7+ years in software development or system administration; Python skills preferred.
The predicted salary is between 108000 - 132000 $ per year.
The SRE will focus on ensuring reliable, resilient systems through task automation, observability, incident response, and problem elimination, while also participating in production-side operations and on-call rotations.
KEY RESPONSIBILITIES
- Deliver improvements to maximize system availability and performance through optimized and automated operational tasks.
- Collaborate on the development of operational tools, problem management, and architecture reviews.
- Troubleshoot Service Now issues and occasional on-premise capabilities in a Linux environment.
- Explore and implement observability practices including metrics, logging, tracing, and alerting to measure product reliability.
- Participate in on-call rotation with global team members, ensuring responsiveness during agreed hours.
- Contribute to documentation of Service Now instances and related dependencies.
- Identify and prioritize technical debt impacting client satisfaction or operational efficiency.
- Provide feedback on policies and procedures to enhance SRE and operational practices, improving safety and efficiency.
- REQUIRED QUALIFICATIONS
- 7+ years of experience in software development, infrastructure, or system administration.
- Proficiency in at least one programming language (e. g., Python) or Service Now administration/development experience.
- Strong oral and written communication skills.
- Proven ability to establish effective relationships with colleagues and collaborate on successful delivery.
- Dependable team player with demonstrated commitment to client service.
- Ability to respond appropriately during technical emergencies such as outages.
- Willingness to participate in on-call rotation.
- DESIRED QUALIFICATIONS
- Service Now administration or development experience (can be acquired on the job with training).
- Experience with SQL databases, APIs, and web infrastructure.
- Familiarity with chatbot technology and on-call escalation incident management.
- Strong interest in reliability, resilience principles, and SRE practices.
- WORKING CONDITIONS
- Global team collaboration across multiple time zones.
- Production-side operational responsibilities with occasional on-call duties.
- Fast-paced environment requiring adaptability, problem-solving, and continuous improvement mindset.
- #J-18808-Ljbffr
Engineer – Site Reliability in Montréal employer: Compunnel Inc.
Join a forward-thinking company in Toronto that prioritizes innovation and employee development. As a Digital Banking Engineering Manager, you'll thrive in a collaborative work culture that values continuous improvement and offers ample opportunities for professional growth. With a focus on modern banking solutions, this role not only allows you to lead a talented team but also empowers you to make a meaningful impact in the digital banking landscape.
