Lead agile service delivery as an Agile Service Delivery Manager in a hybrid role. Drive technology projects, enhance team performance, and ensure exceptional customer experiences.
The Agile Service Delivery Manager is pivotal in managing high-impact projects and aligning them with business goals. With over seven years of experience, your analytical leadership will facilitate agile practices across cross-functional teams and streamline service delivery processes. You'll coordinate incident management, prioritize backlogs, and deliver comprehensive performance reports while fostering a culture of continuous improvement.
Key Responsibilities: • Lead end-to-end service delivery across agile teams • Oversee incident and change management processes • Facilitate agile ceremonies and coach teams • Develop performance reports for stakeholders • Manage project risks and dependencies
Requirements: • 7+ years in IT service delivery and project management • 3+ years in an agile environment • Proficient in Jira, Confluence, and ServiceNow • Strong leadership and communication skills • Bachelor's degree in related field
Elevate service delivery and project management by leveraging your agile expertise to enhance customer satisfaction. #J-18808-Ljbffr
Agile Service Delivery Manager Hybrid in Montréal employer: Compunnel Inc.
Join a forward-thinking company in Toronto that prioritizes innovation and employee development. As a Digital Banking Engineering Manager, you'll thrive in a collaborative work culture that values continuous improvement and offers ample opportunities for professional growth. With a focus on modern banking solutions, this role not only allows you to lead a talented team but also empowers you to make a meaningful impact in the digital banking landscape.
