Food Service and Housekeeping Manager, Selwyn House in Westmount

The Food Service and Housekeeping Manageris responsible for managing the daily operations of a single unit; this includes ensuring tasks are completed, scheduling staff, controlling costs, resolving issues or complaints, and managing personnel.

Now, if you were to come on board as a Food Service and Housekeeping Manager, we’d ask you to do the following for us:

• Ensure the smooth daily operation of food services by engaging the team, delegating effectively, and delivering an exceptional customer experience and high-quality service
• Manage costs rigorously to meet and maintain budgetary targets
• Provide exemplary customer service by responding promptly to requests, resolving issues, and turning complaints into opportunities for improvement
• Ensure compliance with quality, health, and safety standards, and take proactive measures to maintain adherence
• Inspire, coach, and develop team members to achieve objectives and foster a positive, high-performing work environment

Do you think you are the ideal candidate to become one of our Food Service and Housekeeping Managers? Here is how we will know you will succeed in this role:

• 3 years of experience in food services, hospitality, or customer service

• Experience in team management and supervision

• Excellent customer service skills

• Basic knowledge of finance and budgeting

• Strong organizational, prioritization, and leadership skills

• Excellent communication skills (oral and written) in both French and English. Proficiency in English is required to communicate daily with head office, partners, assigned suppliers operating at a national level, and sponsors.

• Bilingual French and English

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