Drive client retention and expansion across strategic partnerships through executive engagement, portfolio management, and commercial strategy. This role requires travel. As Director, Strategic Alliance Group, you will advise operators, clients, and senior stakeholders across a complex, multi-client portfolio. You will shape account direction, strengthen relationships, and convert insights into measurable outcomes. The role focuses on retention, growth, and partnership health. Key Responsibilities:
Own retention performance across a defined client portfolio Advise C-suite and senior leadership stakeholders strategically Lead key account planning and partnership lifecycle strategies Identify, assess, and mitigate commercial and relationship risks Lead executive business reviews and partnership decisions Requirements:
At least 10 years engaging executive client stakeholders Strong commercial and financial acumen driving growth Experience managing complex portfolios and priorities Ability to translate data into actionable strategies Experience in strategic account management or consulting Bring executive relationship leadership, commercial judgment, and retention strategy expertise to strategic client partnerships across the portfolio.
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Strategic Account Director Client Retention in Toronto employer: COMPASS GROUP CANADA
Compass Group Canada is an exceptional employer for those looking to make a significant impact in the Sports & Entertainment sector. With a strong focus on innovative hospitality solutions and a vibrant work culture that fosters collaboration and creativity, employees are empowered to drive growth and enhance fan experiences. The company offers ample opportunities for professional development and networking within the industry, making it an ideal place for ambitious individuals seeking meaningful and rewarding careers.
