At a Glance
- Tasks: Lead premium operations and enhance guest experiences at exciting NHL events.
- Company: Join the dynamic ICE District Hospitality team in Edmonton.
- Benefits: Competitive salary, flexible hours, and a chance to work in a vibrant environment.
- Other info: Opportunity for growth in a fast-paced, energetic setting.
- Why this job: Be a key player in creating unforgettable experiences for fans and guests.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for service excellence.
The predicted salary is between 82800 - 101200 $ per year.
Become pivotal in enhancing guest experiences as the Director of Premium Operations at ICE District Hospitality in Edmonton.
This role is essential for overseeing high-quality service across events in NHL arenas.
The Director will lead food service operations, ensuring alignment with financial goals and client expectations.
Key responsibilities include coaching management teams, implementing operational audits, and driving service excellence to provide unforgettable experiences.
Success in this position requires availability during evenings, weekends, NHL games, and events, emphasizing a commitment to operational success.
Key
Responsibilities
- Champion the fan experience for every event
- Lead consistent service execution across all areas
- Drive operational excellence and accountability
- Manage day-to-day operations and delegate responsibilities
- Plan premium services to meet client expectations
Requirements
- Proven experience in catering or hospitality operations
- 3 years of relevant experience in live event environments
- College diploma or equivalent experience
- Advanced Food Safety Certification
- Strong customer service and leadership skills
Enhance premium service delivery, financial management, and guest satisfaction while leading a dedicated team. #J-18808-Ljbffr
Director of Premium Operations in Edmonton employer: COMPASS GROUP CANADA
Compass Group Canada is an exceptional employer for those looking to make a significant impact in the Sports & Entertainment sector. With a strong focus on innovative hospitality solutions and a vibrant work culture that fosters collaboration and creativity, employees are empowered to drive growth and enhance fan experiences. The company offers ample opportunities for professional development and networking within the industry, making it an ideal place for ambitious individuals seeking meaningful and rewarding careers.
