Customer Service Administrative Associate

Customer service and administrative support drive this Associate role, covering data entry, filing, customer assistance, and account coordination. Work includes in-person, phone, and email contact.

As a Customer Service Associate, you will support operations through administrative tasks and professional customer communication. You will process contracts, create customer accounts, coordinate deliveries, and schedule service calls. Accuracy matters across invoicing, accounts receivable and payable calls, payments, and reconciliations.

Key Responsibilities:

• Assist customers professionally in person, by phone, and email
• Set up deliveries and book service calls
• Process contracts and create customer accounts
• Complete routing duties, tickets, routes, and driver data entry
• Handle collections, cash, payments, and receipt reconciliation

Requirements:

• Customer service or administrative support experience is an asset
• Strong communication and interpersonal skills
• Knowledge of data entry, invoicing, and account processes
• Experience operating POS systems and reconciling transactions
• Microsoft Office and general computer application proficiency

Apply customer service, administrative accuracy, payment handling, and account coordination skills across daily operational support.