Accommodations Manager – Remote in Montréal

The salary for this position is $95,000.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity.

In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role.

We are committed to offering competitive compensation and comply with all applicable pay transparency legislation.

Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process.

Canadian work experience is not a requirement for this role.

Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

Overview

Responsible for the overall management of housekeeping, janitorial and front desk operations of the assigned lodge.

This includes tasks such as: training and coaching of team members, inspections of work, scheduling, inventory and payroll.

Now, if you were to come on board as an Accommodations Manager, we'd ask you to do the following for us:

• Develop, implement, and evaluate operational changes to grow the housing and housekeeping operations.
• Ensure that operations are profitable and meet/exceed expectations through effective execution of business plans, marketing, staffing, scheduling and cost management.
• Hire, train, develop, motivate, and discipline direct reports.
• Ensure strict compliance with Compass's Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of staff.
• Conduct daily inspections and audits.
• Plays a lead role in communicating critical safety information across various platforms including toolbox talks and discussions.
• Ensure participation from employees for FLHA review and sign off, functional observations, and seven-day assessments.
• Ensure administrative duties are complete, such as: labour planning, reporting, inventory, invoicing, CI plan participation, payroll, and scheduling, including the coordination of LOAs and flights.
• Develop training materials and manage interviews, meetings, investigations, and performance plans; plus, corrective actions, toolboxes, SWSPs, SOPs, and the ABCs of 24/7 housekeeping.
• Develop janitorial work areas.
• Leads internal labour investigations.
• Recommend new processes that positively impact operations and results.

Think you have what it takes to be our Accommodations Manager? We're committed to hiring the best talent for the role. Here's how we'll know you will be successful:

• Post-secondary degree or equivalent combination of education and experience required.
• OSSA BSO (OSSA/CSTS) or Common Safety Orientation required
• Proven management skills, including budgeting, controlling costs, and scheduling.
• Strong leadership, relationship management, and interpersonal skills.
• Team player with strong communication skills (written and verbal).
• Ability to work in a fast-paced environment with changing work priorities.
• Proficient in Microsoft Office (Word and Excel) required.
• Previous experience leading a unionized workforce, preferably within remote and dispatched operations is required.