Manulife/John Hancock Canada seeks an experienced Default Management Supervisor to lead the Residential Lending Services delinquency team. You will coach multi-location staff handling mortgage and lending workouts, ensuring strong customer outcomes, regulatory compliance, and risk controls.
You will partner with Lending, Risk, Legal, and Operations to resolve complex cases, support policy adherence, and promote an engaged, customer-focused culture while deploying data-driven process improvements.
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Contact Details:
Company 19 - John Hancock Life Insurance Company (U.S.A.) Recruitment Team
