Lead daily dispatch coordination for security guards, vehicles, and equipment, supported by advanced organization and problem-solving skills. Work weekdays at 721 Boulevard Saint-Joseph.
This Field Services Coordinator position connects field employees, clients, Operations, and Human Resources. During this two-year term, you will help fill book-offs, open positions, staffing shortfalls, and short-term contracts. The work requires careful decisions involving urgency, qualifications, pay levels, contracts, policies, and collective agreements.
Key Responsibilities:
- Coordinate staffing coverage for book-offs and open positions
- Authorize overtime when necessary to cover shifts
- Plan logistics, training, and PPE for special events
- Track employee requests through cross-functional resolution
- Audit assignments, qualifications, and pay levels
Requirements:
- Previous dispatcher or call centre environment experience
- Knowledge of security contracts and collective agreements
- Fluent French and functional English
- Secret clearance held or obtainable through government requirements
- Strong MS Office, Excel, data extraction, and reporting abilities
Bring disciplined scheduling, emergency communication, and security coordination skills to Commissionaires' field services team in Gatineau.
Security Operations Dispatch Coordinator employer: Commissionaires
Commissionaires Ottawa is an exceptional employer that fosters a strong safety culture and prioritizes employee well-being. With generous paid time off, retirement plans with matching contributions, and a commitment to professional growth, employees thrive in a supportive environment that values diversity and collaboration. Located in the heart of Ottawa, this role offers the opportunity to make a meaningful impact on health and safety practices while enjoying a rewarding work-life balance.
