Coordinate security staffing and dispatch operations from Commissionaires' Gatineau office, using scheduling expertise and advanced communication skills. This daytime role runs Monday to Friday.
As a Field Services Coordinator, you will coordinate guards, equipment, and service vehicles with Operations, Human Resources, and clients. This two-year term position supports staffing coverage across a specified territory. You will manage schedules, workforce data, emergency communications, and administrative follow-up while applying contracts, policies, and collective agreements.
Key Responsibilities:
- Assign employees and spares to cover staffing shortages and contracts
- Prioritize emergency calls and coordinate territory communications
- Resolve no-shows, double bookings, and operational concerns
- Maintain schedules, templates, timecards, and workforce data
- Prepare staffing reports and support payroll processing
Requirements:
- Fluent French and functional English communication skills
- Valid or obtainable Government of Canada Secret clearance
- Dispatcher or call centre experience
- Security special events experience or strong requirements knowledge
- Advanced Excel, reporting, and workforce system skills
Apply your dispatch, scheduling, and security operations expertise while coordinating field services for Commissionaires in Gatineau.
Field Services Coordinator Gatineau employer: Commissionaires
Commissionaires Ottawa is an exceptional employer that fosters a strong safety culture and prioritizes employee well-being. With generous paid time off, retirement plans with matching contributions, and a commitment to professional growth, employees thrive in a supportive environment that values diversity and collaboration. Located in the heart of Ottawa, this role offers the opportunity to make a meaningful impact on health and safety practices while enjoying a rewarding work-life balance.