At a Glance
- Tasks: Lead and scale a high-performing SaaS company focused on AI-driven customer engagement.
- Company: Comm100, an innovative AI-powered customer service platform based in Vancouver.
- Benefits: Competitive executive package, performance bonuses, and equity options.
- Other info: Onsite or hybrid work environment with a focus on long-term value creation.
- Why this job: Shape the future of AI in customer experience and drive significant growth.
- Qualifications: Proven B2B SaaS leadership experience with a track record of scaling revenue.
The predicted salary is between 135000 - 165000 $ per year.
Comm100 is an AI-powered omnichannel customer service platform serving organizations across higher education, technology, government, financial services, iGaming, and regulated industries. The company provides enterprise-grade customer engagement solutions with a growing focus on AI-driven automation and efficiency.
The Opportunity
With accelerating market demand fueled by AI adoption, Comm100 is positioned for significant growth and is seeking a bold, execution-focused CEO to lead its next chapter. This is an opportunity to take a proven platform with strong market traction and scale it into a category-leading enterprise software company.
As the CEO, you will be sharpening strategy, building a repeatable go-to-market engine, improving operating discipline, and scaling revenue from its current growth stage. This leader will bring a focus on execution, accountability, and building a high-performance team to accelerate growth. You will be a hands-on operator who combines strategic thinking with a deep understanding of SaaS growth mechanics, enterprise sales, and organizational leadership.
Key Responsibilities
- Define company strategy and drive execution to scale revenue toward the next stage of scalable growth
- Build a predictable and repeatable go-to-market engine across sales, marketing, and partnerships
- Accelerate ARR growth into the 20–30% range through improved GTM execution and market expansion
- Improve growth efficiency across sales, marketing, and customer success
- Strengthen Comm100’s market position in AI-powered customer engagement technologies
- Focus the company on the highest-value verticals and enterprise customer segments
- Build and lead a high-performance leadership team
- Establish operating rigor through KPIs, forecasting discipline, metrics and quarterly planning
- Partner with the Board to drive long-term enterprise value creation
- Represent the company with key customers, partners, and stakeholders
Candidate Profile
The ideal candidate is a growth-oriented B2B SaaS leader with experience scaling companies through the $20M–$50M revenue stage. This leader understands how to build repeatable go-to-market execution, sharpen positioning, and improve operating performance.
Preferred Background
You are a growth-focused B2B SaaS executive with a track record of scaling companies through critical growth stages. You understand how to turn strong products and market demand into repeatable revenue growth by building disciplined go-to-market systems, aligned teams, and operational accountability.
You bring credibility with enterprise customers, confidence with Boards and investors, and the presence required to scale a high-performing SaaS organization. You will have the following experience:
- CEO, President, GM, CRO, or similar senior SaaS leadership experience, ideally within a B2B SaaS company
- Proven success scaling B2B SaaS revenue past ~$20M – $50M ARR growth stage
- Strong background building and leading enterprise GTM organizations through Sales & Marketing alignment
- Experience building repeatable sales motion (not just inheriting one)
- Deep understanding of SaaS growth metrics, forecasting, and operational improvement and execution
- Strong understanding of customer service, CX, contact center, or AI-enabled enterprise software.
- Experience leading cross-functional teams and working with boards.
- Experience in customer experience, contact center, or AI-enabled enterprise software is a plus
Why This Opportunity
- Lead a company positioned at the intersection of AI, automation, and enterprise customer experience
- Shape strategy and execution during a critical growth stage
- Build and scale a high-impact leadership team
- Work directly with an engaged Board focused on long-term growth and value creation
- Drive meaningful impact across enterprise customers and regulated industries
Compensation
Competitive executive package including base salary, performance bonus, and equity.
Location
The company is headquartered in Vancouver, BC, Canada. The position is Onsite or Hybrid Remote.
How to Apply
Please submit a resume and a brief note highlighting relevant SaaS, sales & marketing, and growth leadership experience.
Chief Executive Officer in Vancouver employer: Comm100 Network Corporation
Comm100 is an exceptional employer located in the vibrant city of Vancouver, offering a unique opportunity for growth-oriented leaders to shape the future of AI-powered customer engagement. With a strong focus on innovation and a collaborative work culture, employees benefit from competitive compensation packages, including performance bonuses and equity, while being part of a high-performance team dedicated to driving meaningful impact across various industries. The company's commitment to employee development and its strategic position in a rapidly evolving market make it an attractive place for those seeking a rewarding career in the SaaS sector.
Contact Details:
Comm100 Network Corporation Recruitment Team
