Represent guests at the hotel front desk in Brantford, Ontario, using customer service and payment-processing skills across varied shifts.
The Guest Service Representative supports guests throughout their stays, from registration and room assignment through checkout. This part-time position requires communication, organization, reservation knowledge, and accurate cash handling. You will coordinate with housekeeping and maintenance while keeping room status information current.
Key Responsibilities:
- Register guests and assign rooms, accommodating special requests
- Process payments, guest charges, check-outs, and account postings
- Coordinate room status updates with housekeeping
- Take reservations and follow cancellation procedures
- Maintain front desk cleanliness and handle guest messages
Requirements:
- High school graduation or equivalent
- Excellent organizational, written, and oral communication
- Availability for weekday and weekend shifts
- Primary workplace language proficiency
- Opera familiarity or Night Audit experience is an asset
Apply front desk, reservation, payment, and guest service skills while coordinating hotel operations in Brantford.
Contact Details:
Comfort-Inn-By-Choice-Hotel Recruitment Team
