At a Glance
- Tasks: Lead restaurant operations and elevate guest experiences with a service-first approach.
- Company: Join Mercatto, a vibrant hospitality group with over 25 years of excellence.
- Benefits: Enjoy competitive salary, gratuity share, dining discounts, and transit reimbursement.
- Other info: Great growth opportunities within a supportive and inclusive team.
- Why this job: Make a real impact in a dynamic environment while fostering a positive team culture.
- Qualifications: 2+ years in restaurant operations, strong leadership, and a passion for hospitality.
The predicted salary is between 63000 - 77000 $ per year.
For over 25 years, Mercatto is all about great food, genuine hospitality, and bringing people together across five locations. Mercatto College St., located in the MaRS building, is looking for an Operations Manager to help lead our team and elevate the guest experience. In this role, you’ll oversee the day-to-day flow of the restaurant, support and guide our people, and ensure every service runs smoothly, efficiently and with genuine hospitality.
Why Work With Us
- Competitive salary plus gratuity share
- Monday to Friday schedule
- 50% TTC/Presto transit reimbursement from day one
- Dining discounts across all Alter Ego Group restaurants
- Growth opportunities within a dynamic and supportive hospitality group
What You’ll Do
- Lead floor operations with a strong, service-first presence
- Partner with the General Manager to support daily operations and leadership initiatives
- Coach and mentor team members to foster a positive, respectful culture
- Address guest concerns promptly and professionally
- Maintain consistent standards in service, cleanliness, and safety
What You Bring
- 2+ years of experience in restaurant operations or management (preferred)
- Strong leadership, communication, and coaching skills
- Ability to balance multiple priorities in a high-energy environment
- Knowledge of scheduling, labour management, and cost controls
- A genuine passion for hospitality and creating memorable guest moments
- Reliability and a solutions-focused mindset
This posting is for an existing position vacancy.
Accessibility & Accommodation
Mercatto aims to fostering an inclusive and accessible recruitment process. If you require accommodation at any stage of the hiring process, please let us know. We will work with you to meet your needs in a respectful and timely manner.
Restaurant Operations Manager in Toronto employer: College Mercatto
At Mercatto College St., we pride ourselves on fostering a vibrant work culture that prioritizes genuine hospitality and employee growth. As a Restaurant Operations Leader, you will not only have the opportunity to lead a passionate team but also benefit from ongoing training and development programs designed to enhance your skills and career trajectory in the bustling heart of the city.
