At a Glance
- Tasks: Lead client relationships and enhance delivery strategies in a hybrid work environment.
- Company: Join Chrono Innovation, a leader in transformative client success.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for strategic leadership and career advancement.
- Why this job: Make a real impact by driving client success and fostering strong partnerships.
- Qualifications: 8+ years in software delivery or project management with strong client-facing skills.
The predicted salary is between 121500 - 148500 $ per year.
Join Chrono Innovation as the Director of Client Success and lead transformational client relationships. Focus on enhancing delivery while working in a hybrid model. This vital role entails managing portfolio performance, ensuring the alignment of client needs with operational capabilities, and protecting delivery efficiency across multiple initiatives. You will partner with various departments to facilitate risk management and support long-term account retention while driving growth.
Key Responsibilities:
- Strengthen executive relationships with key stakeholders
- Lead governance forums and drive delivery strategies
- Manage commercial sustainability and profitability
- Proactively identify and mitigate delivery risks
- Coordinate with Engineering and Operations for cohesive execution
Requirements:
- 8+ years of experience in software delivery or project management
- Proven success in portfolio delivery leadership
- Strong client-facing experience in consulting or services
- Familiarity with financial metrics and delivery governance
- Excellent communication skills at the executive level
Enhance the success of Chrono Innovation’s client delivery efforts through strategic oversight and leadership.
Director of Client Success in Montréal employer: Collage
Miru Smart Technologies Corp. is an exceptional employer located in Vancouver, BC, offering a dynamic work environment that fosters innovation and collaboration. As a venture-backed hard-tech company, we provide our employees with unique growth opportunities, competitive compensation packages, and a culture that values creativity and teamwork. Join us at this pivotal stage of development, where you can make a meaningful impact on the commercialization of cutting-edge technology while enjoying a supportive atmosphere and comprehensive benefits.