Office Manager in West Vancouver

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees.

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

As our next Office Manager, you will be a pivotal member of our Retirement management team focused on handling all the behind-the-scenes activities that happen within the retirement residence. In this role, your primary focus will be engaging with residents, ensuring all their needs are met and working through any concerns they bring forth. You will also manage resident records, ensuring they are up to date. You will handle accounting functions for the residence including Accounts Receivable and Accounts Payable, Payroll & Benefits and Scheduling, ensuring accuracy and timely processing. In addition, you will lead and engage team members dedicated to consistently delivering an exceptional living experience for our residents. This role also has a strong focus on ensuring all administrative processes are in compliance with internal and regulatory compliance standards. As this position involves managing within a 24/7 operation, you must maintain flexibility in your schedule. You will oversee the receptionists, providing training and guidance, and will personally manage the reception desk when necessary. Your role will encompass shaping the first impression of the new residents, both in person and over the phone, making your team’s contribution pivotal to the overall sales experience.

Perks and Benefits for the Office Manager:

• Competitive Compensation Package: As an Office Manager, you will enjoy a lucrative compensation package. We offer a competitive salary that reflects your experience and expertise and eligibility to our department manager bonus plan. Additionally, there is an opportunity for annual merit increases, ensuring that your hard work and exceptional performance are recognized and rewarded.
• Comprehensive Onboarding and Training: We value your success and provide an extensive two-week onboarding program. This program is designed to equip you with the knowledge, skills, and tools necessary to excel in your role. We invest in your professional development from the start.
• Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and Support Office teams, who will provide guidance, support, and mentorship.
• Dedicated Support: We understand the importance of having a strong support system. You will have access to dedicated support staff and resources to assist you in your role.
• Flexible Benefits Plan: Your well-being is important to us. We offer a benefits plan that includes medical coverage, health and dental benefits, an Employee Assistance Program (EAP) for personal support, and a RRSP matching program to help you plan for your future.
• Generous Time Off: We recognize the importance of maintaining a healthy work-life balance. You will start with three weeks of vacation per year, along with additional sick and personal days.
• Rewards and Recognition: We want you to know that your efforts are valued by celebrating your dedication, hard work and career achievements.
• Career Growth Opportunities: We believe in fostering a culture of growth and advancement. As you excel in your role as an Office Manager, there are clear paths for career progression within the organization.

Skills for success:

• Customer service
• Organization and time management
• Attention to detail
• Communication
• Problem-solving, conflict resolution
• Computer proficiency (Microsoft Office, email, and office software)
• Financial management (budgeting, expense tracking)
• Decision-making
• Event planning and coordination

Your experience:

• Minimum of two (2) years of administrative experience in an office setting
• Proficiency in Microsoft Office Suite (Word, Excel)
• Familiarity with Workday, Kronos, and Yardi operating systems is advantageous
• HR knowledge (recruitment, employee onboarding, payroll) is considered an asset
• Supply management and inventory control knowledge is considered an asset
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Don’t Meet Every Requirement? We encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Salary: $64,000-$67,000 annually based on experience. Cogir is committed to ensuring that all employment practices are inclusive. Actual compensation will be determined based on relevant factors such as skills, experience, location, and internal equity, and is expected to fall within the posted range.