At a Glance
- Tasks: Drive sales and provide top-notch customer service from the comfort of your home.
- Company: Join Cogeco, a leading provider with a focus on customer satisfaction.
- Benefits: Flexible work-from-home options, competitive pay, and growth opportunities.
- Other info: Dynamic role with a supportive team and room for career advancement.
- Why this job: Make a difference by helping customers while achieving your sales goals.
- Qualifications: High school diploma and experience in sales or customer service required.
The predicted salary is between 42750 - 52250 $ per year.
Drive sales through inbound and outbound calls as a remote Sales Specialist serving customers across Ontario. Resolve issues while meeting quality targets.
Cogeco seeks a Sales Specialist for a regular, province-wide work-from-home or hybrid opportunity.
You will promote products, process orders, retain customers, and provide customized solutions.
The position requires strong communication, customer service, troubleshooting, and digital communication skills while consistently pursuing sales targets.
Key Responsibilities
- Handle inbound and outbound customer calls professionally
- Promote, up-sell, and process products and services orders
- Resolve billing inquiries, service discrepancies, and escalated concerns
- Retain customers considering cancellation or service downgrades
- Enter customer changes accurately using prescribed applications
Requirements
- High school diploma required
- One to three years sales and customer service experience
- Strong written and verbal communication skills
- Proven customer service and first call resolution skills
- Self-motivated, detail-oriented, and able to troubleshoot independently
Use sales, communication, and customer resolution skills to support Cogeco customers and achieve targets from home or hybrid settings.
Sales and Customer Service Specialist – Remote in Toronto employer: Cogeco Communications
Cogeco Communications fosters a supportive and dynamic work culture where employees are encouraged to grow and evolve. The company emphasizes genuine connections and teamwork, ensuring that every employee feels valued and integral to its success. With opportunities for professional development and a focus on customer satisfaction, Cogeco is committed to creating an engaging workplace.
